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Since 2003, Social Services have had a legal duty to offer a Direct Payment to anyone who is eligible for Community Care services and meets the Direct Payment eligibility criteria.
Anyone living in Wiltshire, who believes they may be entitled to a Direct Payment should contact the Department of Adult Care Services at Wiltshire Council and ask for a Care Assessment. If you already have a Social Worker or Care Manager you should contact them. The Care Assessment will be carried out under the Fair Access to Care Services (FACS) criteria. If you are eligible, you can decide whether your care needs are met via Direct Services (Wiltshire Council provide the services) or via Direct Payments, so that you can control the delivery of your Care Plan. You can choose to have a combination of Direct Services and Direct Payments if you wish.
Wiltshire Council has contracted Wiltshire Direct Payment Support Services (WDPSS) facilitated by Compass Disability Services to provide a support service to Direct Payment and Independent Living Fund (ILF) users in Wiltshire. We aim to provide sufficient support to enable people to use these funds to live independent lives, having choice and control over how their care needs are met, and to support them in ensuring their responsibilities are met. We do this by providing the following services:
Direct Payment Advisors will visit every new Direct Payment or ILF user who is going to employ. This is to ensure that you are aware of your responsibilities. The advisor will explain about the Direct Payments and your responsibilities as an employer. They will also leave a starter pack with you with information that you might find useful. They can also visit you if you have any problems or need any help once you are on Direct Payment.
Information and Advice can be provided in a variety of forms. If you have any questions you can telephone our Head Office on 0330 3330089. Alternatively take a look at our online information sheets.
Peer Support is provided by Direct Payment users who are members of the Wiltshire Centre for Independent Living, they can be contacted on 01380 725400 or
Unit 1, 11 Couch Lane
Devizes
Wiltshire
SN10 1EB
Payroll advice and preparation is offered from our Head Office for anyone employing their own Personal Assistant.
Recruitment Support: We can provide you with information and support with the recruitment process. if you are looking to recruit a Personal Assistant you can access our PA Register from the link on the left of this page.
Newsletters are sent to service users once a quarter and contain updates about Direct Payments, Independent Living and Employment Law.
Our Leaflets
These files require a PDF reader , if you do not have one please download it free from the Adobe Website
Click here to be directed to Compass Disability Services
Latest News
WILTSHIRE Council is commissioning a new support service for people with direct payments or personal budgets.
THE Wiltshire Direct Payment Support Service recently sent out a satisfaction survey to all service users.
The decision to phase out cheques has been reversed.