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Since 2003, Social Services have had a legal duty to offer a Direct Payment to anyone who is eligible for Community Care services and meets the Direct Payment eligibility criteria.

Anyone living in Wiltshire, who believes they may be entitled to a Direct Payment should contact the Department of Adult Care Services at Wiltshire Council and ask for a Care Assessment. If you already have a Social Worker or Care Manager you should contact them. The Care Assessment will be carried out under the Fair Access to Care Services (FACS) criteria. If you are eligible, you can decide whether your care needs are met via Direct Services (Wiltshire Council provide the services) or via Direct Payments, so that you can control the delivery of your Care Plan. You can choose to have a combination of Direct Services and Direct Payments if you wish.

Wiltshire Council has contracted Wiltshire Direct Payment Support Services (WDPSS) to provide a support service to Direct Payment and Independent Living Fund (ILF) users in Wiltshire.


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